Tenant Guide

Below is our guide to help you understand the process involved with renting your home. 

Popular Questions For Ingoing Tenants

Got a question? We’re here to help.

  • I HAVE ADVERSE CREDIT (CCJ, defaults)

    Unfortunately if you have  adverse credit of any descriptiion, it is unlikely that you will pass a credit check.  You may be acceptable with the safeguard of a Guarantor however.  Please get in touch with us to enquire further

  • DO I NEED A TENANCY AGREEMENT?

    A Tenancy Agreement will be required between Landlord and Tenant, which sets out both parties contractual responsibilities. Bruff Cooper will prepare the relevant tenancy agreement - most likely an Assured Shorthold Tenancy (otherwise known as an AST) - under the provisions of the 1988 Housing Act (as amended). These tenancies are for a minimum of six months but the term is flexible and can be for a longer fixed period, if required. Vacant possession is obtained by the service of a minimum of two months Landlord’s Notice. There are special procedures available if a Tenant fails to vacate the property

  • WHAT ABOUT PETS?

    Pets are specifically not allowed, unless otherwise stated. 

  • HOW DO I DEAL WITH UTILITY COMPANIES?

    Within our Full Management service, we will notify utility companies and local authorities of change of occupation and provide meter readings as necessary, otherwise you will need to contact them yourself.

ARLA Tenant Fees Consumer Guide

Download a Tenant Fees Consumer Guide from ARLA Propertymark here You can also download guidance on the Tenants Fees Act 2019 here.
Download Here

Bruff Copper Fee Schedule

No Hidden Charges. Download our full fee schedule here.
Download Here

We are members of the Tenancy Deposit Scheme & Propertymark Client Money Protection Scheme

Tenancy Deposit Scheme - Meaning that in the event of an unresolved dispute or stalemate over the allocation of the deposit, it can be referred to the scheme for independent, third party adjudication - so providing a resolution which is fair and free to both landlord and tenant.

Propertymark Client Money Protection Scheme - You're in safe hands with the knowledge your money is safely protected in this scheme in line with government legislation.

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